We're Here to Help
Whether you're hunting for the perfect birthday present or need advice on developmental toys, our team is just a message away.
| Phone | 1-888-390-1775 |
| hello@koolandchild.com | |
| Address | 2517 Bowen Rd #102, Nanaimo BC V9T 3L2 |
Frequently Asked Questions
Do you ship outside British Columbia?
Yes, we ship Canada-wide via Canada Post Expedited Parcel. Shipping fees are calculated at checkout.
Is everything on your website available in-store?
Yes. Our online catalogue syncs with our in-store inventory every 15 minutes.
Can I reserve an item by phone?
Absolutely! Call us during store hours and we'll hold your item for up to 48 hours.